Frequently asked questions

We post out our prams weekly on a Tuesday via Royal Mail, for delivery the next day. 📦✨

If you need your pram delivered on a specific date, just send us a message and we’ll always try our best to accommodate you. 😊

All orders received before 3pm on Sunday will be packaged and booked with Royal Mail on the Monday, ready to be sent out on Tuesday.

Unfortunately we do not have a store, but we can do viewing and collections from our homes. This is by appointment only, contact us to arrange a time. 

Yes all our prams have been gently used, we provide intensive photos and a full video of each package so you can see any imperfections. 

We do accept returns. These must be returned back to us in full, within 14 calendar days. Please bare in mind we require you to cover the postage back to us, and you must ensure the value of the item is covered when doing so for if the item is lost/damaged.